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Senior Customer Service Analyst | Experian | Lincoln, NE
Experian is the leading global information services company, providing
data and analytical tools to clients in more than 80 countries. The
company helps businesses to manage credit risk, prevent fraud, target
marketing offers and automate decision making. Experian also helps
individuals to check their credit report and credit score and protect
against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a
constituent of the FTSE 100 index. Total revenue for the year ended
March 31, 2011, was US $4.2 billion. Experian employs approximately
15,000 people in 41 countries and has its corporate headquarters in
Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa
Mesa, California; and Sao Paulo, Brazil.
For more information, visit http://www.experianplc.com.
Position Details:
Experian is seeking an individual to join our Service Delivery team.
This individual will be responsible for interpreting instructions,
monitoring order flow, setting up and submitting proprietary code and/or
PC related program designs.
Key Responsibilities:
- Reports daily on the current status of orders and deliveries and
performs a variety of follow through functions.
- Works directly with sales and clients to provide consultation,
documentation or research needed to provide business solutions.
- Performs quality control functions.
Requirements:
The qualified candidate will possess a Bachelor's degree plus two to
four years job related experience. Additional experience may be used in
lieu of degree. Strong programming or relational database skills highly
preferred. Strong PC skills are needed. Must be able to give high
priority to customer satisfaction and have excellent communication
skills.
To apply for this position, please copy and paste the following link
into your browser address bar:
http://experiandigital.contacthr.com/20746579
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